Do you have
some Questions?
Good To Know About Us
When will my order ship?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 24 hours, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
When will my order arrive?
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
Do you ship to other countries in Africa?
Yes, we provide nationwide delivery across South Africa and international shipping to several African countries. Our aim is to make sure you receive your engine or part wherever you are located.
How do I know which engine is right for my vehicle?
Our experienced customer service team is always available to guide you through the process of selecting the right engine. You can also use our website’s search filters to narrow down your options by vehicle make, model, and engine specifications. If you need further assistance, feel free to contact us, and we’ll be happy to help.
Do you offer warranties on the engines you sell?
Yes, we offer warranties on most of the engines and parts we sell. The length of the warranty may vary depending on the engine or part. Please check the product page for specific warranty details or reach out to our customer service team for more information.
Are your engines new or used?
We offer both new and used engines. Our new engines are sourced directly from trusted manufacturers, while our used engines are thoroughly tested and inspected for performance and quality. Whether you choose new or used, we ensure that all products meet our high standards.
How can I pay for my order?
We offer a range of secure payment options including credit/debit cards, bank transfers, and PayPal. You can select your preferred payment method during the checkout process on our website.
Do you provide installation services for the engines?
While we do not provide installation services directly, we can recommend trusted partners and local mechanics who can assist with the installation of your engine. Our team can also provide advice on how to go about the installation process if needed.
What if I receive a damaged or faulty engine?
If your engine arrives damaged or faulty, please contact us within 48 hours of receiving your order. We will initiate a return or replacement as per our return policy. Rest assured, we will work quickly to resolve any issues to your satisfaction.
Can I return or exchange an engine if it doesn’t fit my vehicle?
Yes, we offer returns and exchanges for engines that do not meet your needs or specifications. However, the engine must be unused and in the same condition as when it was sold. Please refer to our Return Policy for detailed instructions and any conditions that may apply.
Do you sell engine parts as well?
Yes, we offer a wide range of engine parts, including alternators, starters, water pumps, turbochargers, radiators, and more. You can find these parts on our website, or contact us for specific parts if you don’t see what you need.
How can I contact customer support?
You can contact our customer support team via:
Email: info@allmotorsparts.com
Phone: +27 73 006 1728
Do you offer discounts on bulk purchases?
Yes, we offer special bulk pricing for customers who wish to purchase multiple engines or parts. Please contact our sales team for a quote and to discuss your specific needs.
Can I track my order?
Once your order is shipped, you will receive an email notification with tracking details. You can use this to track your order online.